Our Team

Karen Austro

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Karen was born in New York City and raised in Northern New Jersey before moving to Jacksonville in the summer of 2021. Karen and her husband have three beautiful children, two sons and a daughter. Karen earned a master’s degree in Social Work from Marywood University in Scranton, Pennsylvania and also has a Bachelor’s degree in Psychology, from East Stroudsburg University. Karen’s interests include hiking, bike riding, beach walks, Tai Chi, tennis, pickleball, amateur photography, and spending time outdoors in nature exploring all the beautiful parks, trails, beaches, and recreational facilities that Jacksonville, and the surrounding areas have to offer. Karen believes in giving back to the community, and she volunteers with local organizations addressing food insecurity and sustainability. 

Through her social work, such as behavioral health rehabilitation for children and adolescents with Autism and developmental disabilities, outpatient mental health counseling, in-home mobile therapy, long-term and sub-acute care, home healthcare, and Hospice, she has been able to transfer these skills into real estate. Karen is well established at researching neighborhoods for community resources and can find the best match for a customer's present, and future needs when it comes to the dream home they've always been looking for! For Karen, a home is more than just a piece of property. She believes real estate is about people, their visions, and creating new realities, as well as preserving legacies. She feels it is a privilege to be able to share in such creative endeavors with people. Karen thinks estate planning is just as important as retirement planning. She can assist and support people with their long-range plans during times when they are most in control, so they will be prepared for the times when they are not. Karen has a family background in real estate, and worked as a Realtor in NJ for some time, which she really enjoyed. She's so happy to be back doing something she loves as much as social work. Helping people to achieve their real estate goals, while making their journey as stress-free as possible.   

Karen is very excited to be part of the House & Haven team. The moment she discovered the vision House & Haven offers with individualized service, support, and attention to their clients, she knew their approach to personal integrity and customized service is what makes House & Haven stand out from the rest.